DELIVERY & RETURNS

The Netherlands

Monday till friday ordered before 4PM (CET), shipped the same day

Friday ordered after 4PM (CET) or during the weekend, shipped on Tuesday

Belgium & Germany

Ordered before 4PM (CET), shipped within 1-2 working days 

United Kingdom & Europe

Ordered before 4PM (CET), shipped within 2-5 working days 

United States

Ordered before 4PM (CET), shipped within 5-7 working days 

*Not applicable during sale and public holidays

**Please note we are not responsible for any customs charging which may occur along the way.

DELIVERY COSTS

Free delivery on all order over €50 (for The Netherlands)

The Netherlands                           € 5

Belgium & Germany                     € 7

United Kingdom                            € 10

Europe                                             € 12,50

United States                                  € 15 

**Please note we are not responsible for any customs charging which may occur along the way.

  

RETURNS

Returns must be send back within 14 days

All products need to be unworn and in good state

No make up, stains, damages and/or strong smells

The product tag can’t be taken off

All returns will be well inspected

The return form needs to be filled in completely

If the return does not meet the above, it will be send back to you

Return costs are for your own costs

Returns will be processed within 10 working days

As soon as you have decided to return your order to us, your order must match with our terms and conditions of return. You can send us an email at webshop@iamerchandise.nl to let us know you want to return your item. After that we will send you a return form that must be filled and send back to us. You may then address the package to us.